> For the complete documentation index, see [llms.txt](https://wiki.secrets.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.secrets.ai/get-started/subscription-tiers-and-limits.md). # Subscription Tiers & Limits ### Subscription tiers overview | Feature | FREE | PREMIUM | ULTIMATE | | ----------------------------------- | --------------- | ------------------- | -------------------- | | **Monthly Price** | $0 | $19.99 | $39.99 | | **Messages per Day** | 20 | ✅ Unlimited | ✅ Unlimited | | **Time Travel** | ❌ Not Available | ✅ Unlimited | ✅ Unlimited | | **Monthly Moments** | 0 | 8,000 | 15,000 | | **Subscription Bonus** | 0% | 10% | 15% | | **Audio Calls** | ✅ | ✅ | ✅ | | **Max message length** | 500 chars | 1,000 chars | 2,000 chars (2x) | | **Memory** | Basic | 4x access, +60% ctx | 6x access, +100% ctx | | **Previous conversations recalled** | — | \~67% | +100% | | **Proactive Messaging** | ❌ | ❌ | ✅ | | **Personas** | ❌ | ❌ | ✅ | | **Group Chats** | ❌ | ❌ | ✅ | | **Custom Personality Editing** | ❌ | ❌ | ✅ | ### FREE Tier Perfect for trying out Secrets AI and exploring basic features. #### Features & Limits **What's Included** * 20 messages per day (resets daily, max 100 for custom characters) * This limit is tied to your device — creating additional accounts does not reset or bypass it * Access to all AI companions * Basic memory system {% hint style="info" %} The FREE tier does not include a moment grant and **cannot purchase moments**. Premium features that cost moments (image/video generation, audio calls, custom characters, bundles) require a paid subscription. {% endhint %} **Best For** * Users trying out the platform * Users who want to test features before subscribing
### PREMIUM Tier High-end tier with unlimited messaging and premium memory. #### Pricing * **Monthly**: $19.99/month * **Annual**: $9.17/month ($109.99 billed annually) #### Features & Limits **Monthly Benefits** * **Moments Grant**: 8,000 moments per month * **Subscription Bonus**: 10% bonus on moment purchases **What's Included** * Unlimited Messaging * Video Generation * Access to Exclusive Bundles * Premium memory system * Priority support **Best For** * Heavy users who want everything * Users who want the fastest response times * Users who generate lots of content * Users who want the best memory experience
### ULTIMATE Tier Top tier with the **strongest memory,** highest moments grant, and highest bonus moments. #### Pricing * **Monthly**: $39.99/month * **Annual**: $26.67/month ($319.99 billed annually) #### Features & Limits **Monthly Benefits** * **Moments Grant**: 15,000 moments per month * **Subscription Bonus**: 15% bonus on moment purchases **What's Included** * Everything in PREMIUM tier * Ultimate memory system * Highest priority support * 2x message length (up to 2,000 characters per message) * 6x memories accessed * 2x short-term memory length (+100% context) * +100% previous conversations recalled * [Proactive Messaging](/get-started/proactive-messaging.md): your companions may reach out to you on their own after you've been away (requires push notifications enabled) * [Personas](/get-started/personas.md) access (create and switch identities) * [Group Chats](/get-started/group-chats.md) access (chat with 2–3 companions) * [Custom character personality editing](/create/custom-characters.md#personality) (refine an existing character's personality in the Character Studio) **Best For** * Power users who need maximum capacity * Users who want the best memory experience * Users who want the highest moment grants * Users who generate large amounts of content
#### Upgrading Mid-Cycle Applies to any paid subscription upgrade — tier upgrades (e.g. Premium → Ultimate), billing-duration upgrades on the same tier (e.g. Monthly → Annual, or 3-month → 6-month), or both at once. Your new plan **takes effect immediately**. How proration works depends on whether your **current** plan is monthly or multi-month: **Upgrading from a Monthly plan (Premium Monthly or Ultimate Monthly)** * You pay the **full price of the new plan** at checkout. No dollar credit is applied to the upgrade price. * Any **unused Moments from your current monthly grant are converted to Top-Up Moments** (non-expiring, do not reset). They stay in your balance — they are **not** lost. * You then receive your new plan's Moment grant on top of those converted Moments. **Upgrading from a Multi-Month plan (Quarterly, Biannual, or Annual)** Applies to upgrades to a longer duration on the same tier (e.g. 3-month Premium → 6-month Premium) **or** to a higher tier (e.g. 3-month Premium → 3-month Ultimate, or 6-month Premium → 12-month Ultimate). * You are **credited the dollar value of any months on your current plan that have not yet started** — i.e. months you have not yet received the Moment grant for. * That dollar credit is **applied to the new plan at checkout**, reducing the amount you pay today. * Your new plan starts immediately and your new tier's next Moment grant is delivered right away. > **Example:** You're on a 3-month Premium plan and you're 2 weeks into month 1. You've received the month-1 Moment grant, but not yet the month-2 or month-3 grants. If you upgrade to Ultimate, you're credited the **dollar value of months 2 and 3** of your remaining Premium subscription, applied to the Ultimate checkout. The Moments themselves aren't transferred — the unused months convert to a $ credit. In both cases, your new tier's features (memory, bonus %, message length, personas, group chats, etc.) are active immediately.
### Subscription Bonuses Purchasing moments requires a paid subscription — moments **cannot** be bought on the FREE tier. Each paid tier also earns a bonus on moment purchases: * **PREMIUM**: 10% bonus * **ULTIMATE**: 15% bonus **Example**: If you purchase 4,000 moments for $11.99: * PREMIUM: Receive 4,400 moments (10% bonus) * ULTIMATE: Receive 4,600 moments (15% bonus) (FREE tier is not eligible to purchase moments.)
### Frequently Asked Questions **Q: Can I upgrade my subscription tier anytime?** * Yes. You can upgrade at any time from the Store. **Q: What happens to my unused messages when I upgrade?** * Daily message limits reset daily regardless of tier. Upgrading gives you access to higher limits immediately. **Q: What happens to my unused Moments when I upgrade mid-cycle?** * They are **not lost**. * If you're on a **Monthly** plan, any unused Moments from your current monthly grant are converted to **Top-Up Moments** (non-expiring) and stay in your balance. You then receive your new plan's Moment grant on top. * If you're on a **Multi-Month** plan (Quarterly, Biannual, Annual), the **dollar value** of any months you haven't started yet (months you haven't received a grant for) is credited toward the upgrade at checkout, instead of the Moments themselves being converted. **Q: Will I be charged the full new price when I upgrade?** * **From a Monthly plan**: Yes — you pay the full price of the new plan, and your unused current-cycle Moments are converted to non-expiring Top-Up Moments. * **From a Multi-Month plan**: No — you pay the new plan's price minus a dollar credit equal to the value of the months remaining on your current plan that haven't started yet. **Q: Can I cancel my subscription?** * Yes, you can cancel anytime. Your subscription will remain active until the end of your billing period. **Q: I'm still on an old Lite or Plus plan. What happens to me?** * The legacy Lite and Plus tiers are being retired, and remaining members are moving to Premium at their next eligible renewal, with at least 14 days of notice by email and in-app notification. See [Legacy Plan Migration](/extra/legacy-plan-migration.md) for dates, pricing, and your options. **Q: What payment methods are accepted?** * Credit cards (excluding Amex), virtual debit cards, and cryptocurrency (minimum $20 for crypto payments). * If none of those work for you, prepaid 3-month and 12-month Premium/Ultimate keys are available on G2A as a **last-resort alternate method**. They don't auto-renew, can only be redeemed when you have no active subscription, and can't extend or upgrade an existing plan. See [Alternate Payment: G2A Keys](/extra/g2a-subscription-keys.md). *** Ready to upgrade? Visit the [Store](https://www.secrets.ai/store?tab=subscription) or check out [Chat Features](/get-started/chat-features.md) to see what you can do with your subscription!